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Work Role LLN Evaluation Form
Work Role Title Industry/Sector Overall Work Role LLN Requirements
Reading Writing Oral Numeracy Work Role Support Level ACSF LVL Comments
Works alongside a supervisor/mentor where prompting and advice can be provided FORMCHECKBOX 1 Works with an supervisor/mentor who can provide support when requested FORMCHECKBOX 2 Works independently and uses own familiar support resources FORMCHECKBOX 3 Works independently and initiates and uses support from a range of established resources FORMCHECKBOX 4 Works Autonomously and accesses and evaluates support from a broad range of sources FORMCHECKBOX 5 Reading Skills Level
Context Text Complexity Task Complexity Comments – Task Details
Reading is limited to highly familiar and very restricted range of contexts Short and simple, highly explicit purpose, limited, highly familiar vocabulary Concrete tasks of 1 or 2 steps. Processes include locating, recognising FORMCHECKBOX 1 Example Follows simple written or pictorial instructions, e.g. simple signs and warnings, emergency stop procedures for machines, warnings such as ‘prohibited area’ and ‘wash hands before entering’ or safety symbols on chemical containers
Context Text Complexity Task Complexity Comments – Task Details
Familiar and predictable contexts
Limited range of contexts Simple familiar texts with clear purpose
Familiar vocabulary Explicit tasks involving a limited number of familiar steps. Processes include identifying, simple interpreting and sequencing FORMCHECKBOX 2 Example Interprets instructions which combine pictorial and written information, e.g. directions on how to operate a piece of machinery safely or routine step-by-step instructions for logging on to an organisation’s computer network
Reads forms or notices containing personally relevant information, e.g. a notice at the workplace about a fire drill Context Text Complexity Task Complexity Comments – Task Details
Range of familiar and some less familiar contexts
Some specialisation in familiar/known contexts Routine texts. May include some unfamiliar elements, specialised vocabulary, embedded information and abstraction Tasks involve a number of steps. Processes include sequencing, integrating, interpreting, simple extrapolating, simple inferencing, simple abstracting FORMCHECKBOX 3 Example Interprets information in a range of formats that has been produced using familiar software programs, e.g. memos, instant messages, reports, spreadsheets or data presentations
Interprets information gained from tables, charts and other graphic information using a range of sources, including brochures, internet and memos, e.g. plans travel arrangements using a flight schedule
Context Text Complexity Task Complexity Comments – Task Details
Range of contexts, including some that are unfamiliar and/or unpredictable. Some specialisation in less familiar/known contexts Complex texts. Embedded information
Includes specialised vocabulary, abstraction and symbolism Complex task organisation and analysis involving the application of a number of steps. Processes include extracting, extrapolating, inferencing, reflecting, abstracting FORMCHECKBOX 4 Example Analyses, compares and contrasts information gained from tables and charts, e.g. information on products and materials in order to determine the suitability of cleaning chemicals for use in a laboratory
Demonstrates understanding of texts describing interrelationships of events, e.g. reviews conflicting incident reports to identify key issues and possible follow up action Context Text Complexity Task Complexity Comments – Task Details
Broad range of contexts
Adaptability within and across contexts
Specialisation in one or more contexts Highly complex texts. Highly embedded information. Includes highly specialised language and symbolism Sophisticated task conceptualisation, organisation and analysis. Processes include synthesising, critically reflecting, evaluating, recommending FORMCHECKBOX 5 Example Reads a series of complex texts which include commentary or interpretative remarks and discusses how these may relate to the organisation, e.g. analyses information comparing the impact of downturns in the global economy on the cost of producing and selling a product
Identifies and extracts relevant information from complex diagrams, graphs and charts, e.g. tracks the source of non-compliance through a workplace process or analyses a diagram representing a business process and identifies areas for improvement Writing Skills Level
Context Text Complexity Task Complexity Comments – Task Details
Highly familiar contexts
Concrete and immediate
Very restricted range of contexts Short and simple, highly explicit purpose, limited, highly familiar vocabulary Concrete tasks of 1 or 2 steps. Processes include locating, recognising FORMCHECKBOX 1 Example Writes routine, everyday workplace specific vocabulary and abbreviations, e.g. product names
Completes workplace checklists, e.g. a vehicle pre start inspection
Fills in details on a simple form, e.g. an application for leave, a payroll authority or a quality log form Context Text Complexity Task Complexity Comments – Task Details
Familiar and predictable contexts
Limited range of contexts Simple familiar texts with clear purpose
Familiar vocabulary Explicit tasks involving a limited number of familiar steps. Processes include identifying, simple interpreting, simple sequencing FORMCHECKBOX 2 Example Completes a range of forms requiring routine, factual data, e.g. OHS records, a job application, a reimbursement form for expenses such as use of a vehicle, or pickup and delivery dockets
Writes a list of tasks to be completed by other members of the work group, e.g. a roster or an action plan
Creates a list or simple flyer on information to be discussed at a workplace meeting
Context Text Complexity Task Complexity Comments – Task Details
Range of familiar and some less familiar contexts
Some specialisation in familiar/known contexts Routine texts. May include some unfamiliar elements, specialised vocabulary, embedded information and abstraction Tasks involve a number of steps. Processes include sequencing, integrating, interpreting, simple extrapolating, simple inferencing, simple abstracting FORMCHECKBOX 3 Example Writes a routine report, e.g. an accident report, an incident report, a report on a case where repair work is not able to be completed as requested or a summary of a service provided
Completes workplace records and forms accurately and legibly using correct technical and enterprise specific vocabulary Context Text Complexity Task Complexity Comments – Task Details
Range of contexts, including some that are unfamiliar and/or unpredictable. Some specialisation in less familiar/known contexts Complex texts. Embedded information
Includes specialised vocabulary, abstraction and symbolism Complex task organisation and analysis involving the application of a number of steps. Processes include extracting, extrapolating, inferencing, reflecting, abstracting FORMCHECKBOX 4 Example Writes organisational procedures and time frames to take account of different roles and perspectives, e.g. writes a report as a committee member to resolve difficulties about definitions of job responsibilities
Prepares data for a team/group using graphs to compare production or activity over a period of time, and includes recommendations for improvements
Creates a range of formal texts incorporating specific workplace proformas and language and maintains records on a computer, e.g. memos, letters to clients, agendas, minutes, emails or reports Context Text Complexity Task Complexity Comments – Task Details
Broad range of contexts
Adaptability within and across contexts
Specialisation in one or more contexts Highly complex texts. Highly embedded information. Includes highly specialised language and symbolism Sophisticated task conceptualisation, organisation and analysis. Processes include synthesising, critically reflecting, evaluating, recommending FORMCHECKBOX 5 Example Writes a position paper or report based on analysis of data and stakeholder consultations
Prepares a contract for service delivery
Writes an organisational plan based on task analysis, worker input and financial data
Writes a case analysis report, including recommendations for future care
Designs a survey to accurately ascertain customer satisfaction levels and presents a process to evaluate responses Oral Communication Skills Level
Context Text Complexity Task Complexity Comments – Task Details
Highly familiar contexts
Concrete and immediate
Very restricted range of contexts Short and simple, highly explicit purpose, limited, highly familiar vocabulary Concrete tasks of 1 or 2 steps. Processes include locating, recognising FORMCHECKBOX 1 Example Asks questions and follows specific information/instructions in an immediate environment in order to complete a highly familiar procedure, e.g. stop machine when a red light goes on
Listens to and responds to short, clearly worded requests, e.g. attends a meeting area, takes an early lunch break or indicates availability for weekend work
Tells a supervisor about a problem/hazard/defect Context Text Complexity Task Complexity Comments – Task Details
Familiar and predictable contexts
Limited range of contexts Simple familiar texts with clear purpose
Familiar vocabulary Explicit tasks involving a limited number of familiar steps. Processes include identifying, simple interpreting, simple sequencing FORMCHECKBOX 2 Example Follows directions to perform a sequence of routine tasks, e.g. uses machinery/equipment such as fax machine or forklift, or makes pre operational checks on machinery/plant equipment
Listens for specific information in a formal workplace meeting
Participates in straightforward face to face discussions with customers or co-workers
Listens to short, explicit instructions for new work procedures and asks questions to clarify Context Text Complexity Task Complexity Comments – Task Details
Range of familiar and some less familiar contexts
Some specialisation in familiar/known contexts Routine texts. May include some unfamiliar elements, specialised vocabulary, embedded information and abstraction Tasks involve a number of steps. Processes include sequencing, integrating, interpreting, simple extrapolating, simple inferencing, simple abstracting FORMCHECKBOX 3 Example Delivers a short prepared talk to co-workers and responds to audience questions
Participates in an oral exchange requiring some negotiation, e.g. responds to specific enquiries, complaints or problems with clients or customers
Listens to clear, sequenced instructions of several steps, and asks clarifying questions as required
Gives clear sequenced instructions of several steps, e.g. how to use a photocopier or hand-held drill, or how to log on or off a computer Context Text Complexity Task Complexity Comments – Task Details
Range of contexts, including some that are unfamiliar and/or unpredictable
Some specialisation in less familiar/known contexts Complex texts. Embedded information
Includes specialised vocabulary, abstraction and symbolism Complex task organisation and analysis involving the application of a number of steps. Processes include extracting, extrapolating, inferencing, reflecting, abstracting FORMCHECKBOX 4 Example Provides feedback to a trainee in a structured setting
Discusses causes of a problem with co-workers and negotiates a solution
Provides feedback to a service provider about delivery
Determines client and stakeholder requirements to inform a design or technical brief
Presents explanation of a workplace procedure to a group, choosing language appropriate to the audience, e.g. passes on information about a new work process gained from attending an in-service
Actively participates in workplace meetings
Interacts effectively with members of the public to identify and remedy problems/complaints/disagreements, e.g. responds to calls from clients regarding service provision Context Text Complexity Task Complexity Comments – Task Details
Broad range of contexts
Adaptability within and across contexts
Specialisation in one or more contexts Highly complex texts. Highly embedded information. Includes highly specialised language and symbolism Sophisticated task conceptualisation, organisation and analysis. Processes include synthesising, critically reflecting, evaluating, recommending FORMCHECKBOX 5 Example Presents an explanation of a workplace procedure to a group, adapting, reiterating, summarising and clarifying information as required to facilitate maximum learning for the audience
Determines customer requirements through open-ended questioning, active listening, paraphrasing and summarisingLeads and/or facilitates group discussion which explores solutions to specific problems with new technology, e.g. implementation issues arising from changing work practices as a result of installation of a new computer system
Discusses organisational or system requirements in a conversation with a colleague or supervisor, e.g. discusses suitability of skills and prior experience for an advertised position or mentors a new colleague on the demands of the role Numeracy Skills Level
Context Text Complexity Task Complexity Comments – Task Details
Highly familiar contexts
Concrete and immediate
Very restricted range of contexts Short and simple, highly explicit purpose, limited, highly familiar vocabulary Concrete tasks of 1 or 2 steps. Processes include locating, recognising FORMCHECKBOX 1 Example Uses a calculator to add whole numbers of stock of familiar items in a workplace store
Reads digital weight scales and accurately copies onto a recording sheet
Names and compares common two dimensional shapes in familiar situations, e.g. compares two different road or warning signs
Understands time-to-task allocations in a work instruction
Uses a calendar or planner to record information, e.g. meeting times and dates Context Text Complexity Task Complexity Comments – Task Details
Familiar and predictable contexts
Limited range of contexts Simple familiar texts with clear purpose
Familiar vocabulary Explicit tasks involving a limited number of familiar steps. Processes include identifying, simple interpreting, simple sequencing FORMCHECKBOX 2 Examples Correctly follows simple instructions and measures content in order to make a product, e.g. the ingredients in a recipe or in mixing up weed control spray
Keeps a record of casual hours of work and uses a calculator to calculate gross pay expected
Measures familiar and predictable quantities using simple and routine measuring instruments and units
Records numbers or quantities of materials distributed or enters sales figures and data onto a spreadsheet, a familiar workplace computer or a hand-held device
Identifies and names common uses of shapes in a familiar environment, e.g. compares use of the shapes used for road or OHS danger signs
Accesses and compares information contained in two-column tables, e.g. calculates postage and fees for certified mail Context Text Complexity Task Complexity Comments – Task Details
Range of familiar and some less familiar contexts
Some specialisation in familiar/known contexts Routine texts. May include some unfamiliar elements, specialised vocabulary, embedded information and abstraction Tasks involve a number of steps. Processes include sequencing, integrating, interpreting, simple extrapolating, simple inferencing, simple abstracting FORMCHECKBOX 3 Example Identifies and explains uses and application of shapes in different work-related contexts, e.g. use of 2D and 3D shapes in building plans or in industrial packaging
Selects, totals and orders items from a catalogue within budgetary constraints, e.g. a workplace stationery order or food for a special event
Prepares a bill of materials or parts list for a particular job, e.g. to build a fence of a set length
Correctly enters data onto an electronic cash register and undertakes end-of-day summaries and the balancing of a till or accounts ledger
Uses appropriate technological devices to measure and record data and interpret the results, e.g. uses a blood pressure machine or reads micrometers and temperature gauges Context Text Complexity Task Complexity Comments – Task Details
Range of contexts, including some that are unfamiliar and/or unpredictable
Some specialisation in less familiar/known contexts Complex texts. Embedded information
Includes specialised vocabulary, abstraction and symbolism Complex task organisation and analysis involving the application of a number of steps. Processes include extracting, extrapolating, inferencing, reflecting, abstracting FORMCHECKBOX 4 Example Works in a team to plan and develop an operating budget for a task or project, including the income from different sources (e.g. government funding, membership fees or sales) and expenses (e.g. staffing, materials, marketing, overheads, travel, training or IT support)
Collects and accurately records data (e.g. measurements, quantities or digital outputs) on to an appropriate device (e.g. a graph, chart, spreadsheet or hand-held device), interprets results and outcomes, identifies anomalies or errors and can respond appropriately by acting to correct processes or inputs
Interprets and uses ratios and scales to read and discuss the design and dimensions on the plan of a property (e.g. a building, workplace, office or shop) in order to allocate working space and furniture
Represents statistical system information and data (e.g. customer satisfaction survey results, phone enquiry data or customer profiles), and analyses and interprets the data using graphical and numerical processes (e.g. graphs, charts or averages) to show different interpretations and influences
Uses a job or task description or a set of instructions for making up a mixture based on ratios and selects, measures and makes up the mixture to any required amount correctly and according to OHS constraints, e.g. a chemical spray or industrial recipe
Calculates, compares and interprets the probabilities of some given or described events in both numerical and qualitative terms, e.g. production numbers or faults, or accidents
Prepares a detailed budget for a project and manages expenditure, making adjustments to ensure the project is completed within budget Context Text Complexity Task Complexity Comments – Task Details
Broad range of contexts
Adaptability within and across contexts
Specialisation in one or more contexts Highly complex texts. Highly embedded information. Includes highly specialised language and symbolism Sophisticated task conceptualisation, organisation and analysis. Processes include synthesising, critically reflecting, evaluating, recommending FORMCHECKBOX 5 Example Works in a team to research, investigate and analyse workplace data gathered on a selected topic (e.g. accident rates, sales figures or causes of contamination or pollution), writes a detailed report based on a comprehensive statistical analysis and develops recommendations based on the analysis
Provides a materials list for a building project that requires trigonometric calculations to determine outcomes, e.g. roof structure with bull nose veranda and 30o pitch
Investigates financial options for a business or organisation, e.g. decides on a major purchase that would need to be financed by a loan, compares options, including interest paid and repayment schedules, and recommends the best loan deal relative to repayment affordability and conditions
Investigates and analyses an organisational and logistical problem and documents and explains a mathematical solution to the problem, e.g. given time constraints and working times, allocates staffing to fill out a known roster that meets designated requirements

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