Indian Market




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India is a rapidly growing economy. The middle class is becoming affluent
day by day. With the increase in disposable income, India is attracting
business Investors and marketers. This applies to the segment of Beauty and
Wellness too. Statistics show that India will be a more promising market than the
US (which is the largest market in the world currently) and also the Europe.


The beauty and services industry of India has seen exponential growth
last couple of year. The market players have been seeing highly visible
motivation among the consumers towards concept of grooming and beauty. The
online segment of the beauty and wellness Industry which is a new entrant to
the beauty and wellness industry has well integrated itself. Consumers are ready
to spend time and money to pamper themselves in India.

The Indian beauty Industry is growing much rapidly, at a growth rate of
15 to 18 % which is twice as much as US and Europe. The reason behind such a
tremendous growth is the changing lifestyle and fast paced globalization along
with the growing need for collective identity among the Indian women.


TO satisfy this consumer base Innovation is also a key factor, the
significant point has been the growth of E-commerce. Successful retailers are
always one step ahead of time. They are using online channels along with Brick
and Mortar models to capture the Indian Market.


The rising affluence of the expanding middle class due to fast development in
Technology and consumption patterns is the driver for this. The new market
entrants are focusing on expanding to Tier II and Tier III cities as these
markets provide similar potential as their metro counterparts. There is such a
tremendous growth in India that there are service providers who have also
started exploring new venues for rejuvenation like airports and hotels. These
spas offer 15 or 30-minute dry foot massage, shoulder and back massage, etc.
This changes are very new to the conservative Indian society which earlier
relied majorly on Home-made remedies and products.




                       Graph 1.1:
Market size of beauty and wellness Industry


statistic depicts the market size of the beauty and wellness industry in India
from 2012 to 2017, by category. In 2015, the Indian counter sale of beauty
products amounted to about 27.6 billion Indian Rupees.


                   Graph1.2: Revenue of
cosmetics and personal care market

in the Cosmetics and Personal Care market amounts to US$5,912m in 2017.

market is expected to grow annually by 11.1 % (CAGR 2017-2021).



Keeping all these factors in mind our team has chosen the Indian Market
for expansion of Treat well.


LIFE CYCLE: The Industry is in growth stage in
India. The possible reasons are as follows:

Decreasing in
rural population rapidly.

Huge scope for
product differentiation and superior services

No or less market
penetration for the segment

1.1: Industry life cycle




The beauty services and spa industry of India has been witnessing
increased number of international players. The market which was earlier women
centric has started concentrating on male grooming and is coming up with large
numbers of unisex salons. Existing players in the market are adopting
franchisee route for expansion. The growth showcased by the industry has also
caught the interest of private-equity and venture-capital investors who are
funding expansion plans of businesses in the segment. 

The beauty salon and spa industry like any other industry faces certain
challenges. Some of these challenges that are plaguing growth potential are
lack of skilled manpower, organized training institutes, increased operational
costs, etc. These challenges have been discussed in detail in the report and
analyst recommendations have also been included.

The report gives an in-depth analysis of the Indian beauty salon and spa
industry. It also assesses the key opportunities in the industry and analyzes
the external macroeconomic condition for effective working of business by using
PESTEL analysis.








Indian Government passed the bill for the Goods and Services Tax (GST)
and was put into effect from July 1, 2017.


The GST at 18% holds at different for the different verticals for the
beauty and wellness Industry. Even though this is a single based tax system,
the service sector of this Industry like the salons will see a negative impact
when compared to the service tax which was 15% previously.


The Department of Industrial policy and Promotion has now agreed upon
Single Brand Retail, this will help companies to improve their ownership,
broaden brand awareness and drive future growth. India’s single brand retailing
is valued at approximately $7bn and is expected to reach at $20-25 bn over the
next 5 years.




The Average spending capacity of women in the family has considerably
increased (2000-3000 INR per month).


 With the progress of time,
health and wellness as a concept has taken up a multi-dimensional definition, encompassing
the individual’s desire for social acceptance, exclusivity and collective


influenced by changes in society and in the lifestyles of individuals, this
change has also been accelerated by extraneous factors like globalization and a
greater awareness of the need for wellness among individuals.


SOCIAL FACTORS: The important aspects in
this category for a new company entering a multi ethnic society like India will
be the effect of the company on the society and how do they deal with it.
Keeping this in mind the following factors are being narrowed down.



three major social factors for Treat well are

rising affluence

the country’s continuing and unique pattern of

fundamental shifts in family structures.







terms of spending, the two top consumer categories—elite and affluent—will
become the largest combined segment by 2025, accounting for 40% of consumption
compared with 27% in 2016. This is very advantageous for the company as these
are the target consumers majorly.


country’s continuing and unique pattern of urbanization


40% of India’s population will be living in urban areas by 2025, and these city
dwellers will account for more than 60% of consumption. These are the group of
people who will easy access to the Treat well platform and can cause a
significant growth.


shifts in family structures


proportion of nuclear households, which has been on the rise during the past
two decades, has reached 70% and is projected to increase to 74% by 2025.


makers in nuclear households—younger and more optimistic than those in joint
families—base their consumption decisions more on lifestyle considerations and
the need to “keep pace”






is becoming more and more technologically driven, which is a very positive
aspect for a company like Treat well.


number of online buyers in India will climb to 300 million to 350 million by
2025.With the increase in online buyers, we expect the total value of e-retail
to reach $130 billion to $150 billion, or 8% to 10% of total sales, by 2025.

reasons behind the rising adoption of e-commerce channels include the strong
value proposition offered by online merchants, proliferating payment platforms,
strengthening delivery logistics, and significant financial investment in the


LEGAL: Legally,
it is easier to start a new business in India. The Government is more welcoming
to FDI. It takes lesser time and simpler procedures to open a new business.
India also has a lot of workforce employed in this sector, making it even more
simpler for new entrants. Companies incorporated in India are primarily regulated by the
recently enacted New Companies Act.

The New Companies
Act, amongst other provisions, lays down the detailed provisions regarding
qualification, appointment, remuneration removal, retirement of directors,
conducting board and shareholders meetings, passing of resolutions, related
party transactions, the maintenance of books of accounts and the preparation
and presentation of annual accounts 



[Accessed 16th November 2017]


[online]  [Accessed 18th November 2017]



[Accessed 16th December 2017]




[Accessed 16th December 2017]

























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