Burnout is attracting considerable interest due to the serious consequences whether on the staffs, their clients, or their institutions (Maslach, Jackson, & Letter, 1996).
The matter of adverse events has also become a critical issue in healthcare settings because it affects 1 out of 10 inpatients worldwide (Vries, Ramrattan, Smorenburg, Gouma, & Boermeester, 2008).
It is well known that nurses are among those staff who deal and work with a lot of people including patients, families, other nurses in addition to the interdisciplinary healthcare workers. Consequently, nurses are undoubtedly prone to be affected by burnout syndrome.
Burnout is defined as a syndrome of combined emotional exhaustion, depersonalization, and reduced personal accomplishment that might affect staff who work with other people (Maslach, Jackson, & Letter, 1996). The first aspect of burnout is emotional exhaustion which means a psychological feeling of being unable to give because of depleted emotional resources (Maslach, Jackson, & Letter, 1996). Depersonalization is another aspect of burnout in which the staff becomes unfeeling or hard-hearted with clients (Maslach, Jackson, & Letter, 1996). The third aspect of burnout is feeling dissatisfied about own job accomplishments which is called reduced personal accomplishment (Maslach, Jackson, & Letter, 1996).
? Literature Review
A study on 407 Jordanian nurses showed high levels of burnout as evidenced by their high scores for Emotional Exhaustion (EE) and Depersonalization (DP) and moderate scores for Personal Accomplishment (PA) (Mudallal, Othman, & Al Hassan, 2017).
A web-based study disclosed that the registered nurses in Jordanian hospitals estimated that 28% of the patients admitted to Jordanian hospitals experienced adverse events (Hayajneh, AbuAlRub, & Almakhzoomy, 2010).
Among six main causes of adverse events, results revealed that workload and inadequate staffing were the most commonly
reported cause of adverse events. (Hayajneh, AbuAlRub, & Almakhzoomy, 2010).
For better understanding of adverse events prevalence and the contributing factors, more studies have been recommended (Hayajneh, AbuAlRub, & Almakhzoomy, 2010).